Echoes Support

Something broken, confusing, or missing? Just email us.

Email

echoes@zelda.sh

Echoes is run by one person, so replies usually take a day or two. There's no phone line and no chat widget — email is the only support channel.

What to include

The more of this you can give us, the faster we can help:

• Your username or the email address on your account.
• What you were doing, and what happened instead.
• Your device and OS version (e.g. iPhone 15, iOS 18.4).
• The app version, from Settings in the app.
• A screenshot, if it's something you can see.

Common things

• Forgot your password? Tap Forgot password on the login screen and we'll email you a reset link. It's valid for one hour and can only be used once.
• Verification email never arrived? Check your spam folder first. Links expire after 24 hours — you can request a new one from the app.
• Can't join a board? Invite codes are numeric and case-free; make sure you're using the latest code from whoever invited you.
• Want your account gone? See Data Deletion.
• Questions about your data? See the Privacy Policy.

Security reports

Found a vulnerability? Email echoes@zelda.sh with the details and please give us a chance to fix it before sharing it publicly.